Notice on Regulating the Display and Guidance of Off-Platform Contact Information on LesPark
Notice on Regulating the Display and Guidance of Off-Platform Contact Information on LesPark
I. Scope of Application
This Notice applies to hosts, room owners, guild leaders, guilds, and other relevant roles on the LesPark platform who interact with users through platform content, engagement or operational activities. Users shall also protect their personal information, account security and property security when participating in interactions on the platform.
II. Platform Position
LesPark does not encourage hosts and users to exchange, display or guide others to add off-platform contact information, including but not limited to WeChat, QQ, mobile phone numbers, email addresses, Line, Instagram, WhatsApp, and other third-party social or communication accounts.
The platform recommends that hosts and users complete normal communication, interaction and consumption activities through in-platform functions as much as possible, and avoid transferring relationship maintenance, transactions, transfers, promises, after-sales support or dispute resolution to off-platform channels.
III. Scenarios Where Off-Platform Contact Information or Diversion Content Is Prohibited in Principle
Personal homepage and public display areas: including nicknames, personal signatures, profile pages, self-introductions, avatars, background images, cover images and other user-visible content.
Public content scenarios: including posts, moments, comment sections, public topic content, activity pages, host interaction rules, activity copy and other publicly visible areas.
Interaction and communication scenarios: including private messages, group chats, interaction scripts between hosts and users, and acts of guiding users to join off-platform fan groups, benefit groups, etc.
Other disguised display or evasion methods: including QR codes, payment codes, group QR codes, or covert dissemination of off-platform contact information through homophones, character splitting, pinyin, symbols, number combinations, image watermarks, posters, screenshots, etc.
IV. High-Risk Behaviors Highlighted by the Platform
Private transfers, private transactions, or requiring users to complete payments outside the platform.
Guiding users to add off-platform contact information in the name of gift cashback, recharge rebates, additional benefits, etc.
Diversion in the name of dating, sale of exclusive videos, customized content, in-person meetings, companion services, etc.
Guiding users to switch to off-platform communication in the name of after-sales support, exclusive services, fan group benefits, etc.
Off-platform borrowing, monetary gifts, payment on behalf, private financial transactions, and subsequent refund disputes, emotional disputes and fraud disputes.
Poaching users, hosts or guilds off-platform, or organizing off-platform operations.
V. Liability Boundaries for Off-Platform Behaviors
For all communications, promises, transactions, transfers and other acts conducted outside LesPark, the platform is generally unable to effectively verify the authenticity, integrity and actual occurrence of relevant records.
Therefore, the platform generally does not recognize disputes over the authenticity of off-platform chat records, private transfer or loan disputes, insults or threats, promised rebates, emotional disputes, refund disputes, meeting-related disputes and other matters. The platform will not endorse such facts, nor assume corresponding handling obligations or result guarantees.
If hosts or users insist on off-platform contact, transactions or interactions, they shall exercise due caution and bear all corresponding risks on their own.
VI. Exceptions
The following circumstances do not constitute general diversion as defined in this Notice:
Contact with users or hosts by official operations, official customer service or official work accounts within the scope of business with explicit platform authorization;
Circumstances governed by separate platform rules, activity requirements or special authorization;
Pre-existing off-platform acquaintance relationships that the platform cannot identify and has no intention to intervene in.
Even in the above circumstances, all platform-related business communications shall be subject to official platform rules, official notices and verifiable in-platform records.
VII. Platform Advocacy
Complete communication and interaction within the platform as much as possible;
Do not promise users off-platform benefits, cashback, refunds or extra services;
Do not guide users to make private transfers or conduct off-platform transactions in any form;
Report and resolve disputes through verifiable in-platform channels.
VIII. Concluding Remarks
LesPark always encourages hosts and users to engage in normal interactions in a safe, transparent and verifiable platform environment. All hosts and relevant roles are requested to jointly maintain a sound community order, and avoid disputes that are unverifiable, difficult to resolve or unclear in liability caused by the exchange of off-platform contact information, off-platform diversion or off-platform transactions.
Thank you for your understanding and cooperation.
LesPark Operations Team














